Terms & Conditions, Privacy and Cookies Policy

Introduction

  1. We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
  2. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Collecting personal information

  1. We may collect, store and use the following kinds of personal information:
    1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
    2. information that you provide when completing contact forms on our website (including your name and contact details);
    3. information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);
    4. any other personal information that you choose to send to us;
  2. Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using personal information

  1. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
  2. We may use your personal information to:
    1. administer our website and business;
    2. personalise our website for you;
    3. enable your use of the services available on our website;
    4. send you non-marketing commercial communications;
    5. send you email notifications that you have specifically requested;
    6. send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    7. deal with enquiries and complaints made by or about you relating to our website;
    8.  keep our website secure and prevent fraud;
  3. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information

  1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
  2. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
  3. We may disclose your personal information:
    1. to the extent that we are required to do so by law;
    2. in connection with any ongoing or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
    5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  4. Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

  1. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
  2. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: Ireland, Belgium, Denmark, France, Australia.
  3. You expressly agree to the transfers of personal information described in this Section 6.

Retaining personal information

  1. This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
  2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  3. Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
    1. to the extent that we are required to do so by law;
    2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

  1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  2. We will store all the personal information you provide on our secure password-protected) servers.
  3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Amendments

  1. We may update this policy from time to time by publishing a new version on our website.
  2. You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights

  1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
    1. the payment of a fee
  2. We may withhold personal information that you request to the extent permitted by law.
  3. You may instruct us at any time not to process your personal information for marketing purposes.
  4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

  1. Our website includes hyperlinks to, and details of, third party websites.
  2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

  1. Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies

  1. Our website uses cookies.
  2. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  3. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  4. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  5. We use both session and persistent cookies on our website.
  6. Most browsers allow you to refuse to accept cookies; for example:
    1. in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
    2. in Firefox (version 39) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
    3. in Chrome (version 44), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
  7. Blocking all cookies will have a negative impact upon the usability of many websites.
  8. If you block cookies, you will not be able to use all the features on our website.
  9. You can delete cookies already stored on your computer; for example:
    1. in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
    2. in Firefox (version 39), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
    3. in Chrome (version 44), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
  10. Deleting cookies will have a negative impact on the usability of many websites.

Analytics cookies

  1. We use Google Analytics to analyse the use of our website.
  2. Our analytics service provider generates statistical and other information about website use by means of cookies.
  3. The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz.
  4. The information generated relating to our website is used to create reports about the use of our website.
  5. Our analytics service provider’s privacy policy is available at: http://www.google.com/policies/privacy/.

Vehicle Specifications

  1. You may use the configure application (“Configurator”) on our Website to provide an indication of the various specifications and finishes that are available for EVM vehicle models. .
  2. You should not rely on the specifications or designs produced by the Configurator Application as this is intended to provide general information only. We cannot guarantee that particular specifications or designs will be available to purchase or that they can be purchased at the price indicated on the Website. Please contact an EVM dealer for further advice or specific information as to availability and pricing..
  3. The information published on our Website is for general information purposes only and therefore you should not rely on it and we expressly exclude any liability for any loss or damage arising from your reliance on any information available on our Website to the fullest extent permissible by law.
  4. Specific chassis descriptions are territory dependant.
  5. We recommend that you take further advice or guidance before taking any action based on the information contained on or generated by our Website. Our customer services department can be contacted using the details that appear at the end of these General Terms should you require any further assistance in this respect.
  6. Whilst every effort has been made to ensure that the details of any pre-owned vehicles featured on our pre-owned site are up to date and accurate EVM cannot accept responsibility for such information. Such information and pre-owned vehicles are made available via EVM authorised dealerships and are subject to the terms and conditions of such dealerships.
  7. Please contact the relevant EVM dealership to confirm vehicle details, status, availability and precise information on vehicle pricing, features, specifications, equipment and mileage details.
  8. The details listed for pre-owned vehicles are not, and should not be construed as, an offer to sell and the dealership may always accept or reject your offer at its sole discretion. Prices, specifications and availability shown are indicative only.

Our details

  1. This website is owned and operated by EVM Ltd UK.
  2. We are registered in England and Wales under registration number 08056471, and our registered office is at EVM Direct Ltd, Norman House, 15 Stephensons Way, Three Bridges, West Sussex, United Kingdom, RH10 1TN.
  3. You can contact us by writing to the business address given above, by using our website contact form, by email to sales@evmdirect.co.uk or by telephone on +44 (0) 845 520 5160.
  4. Calls cost 7p per minute, plus your phone company’s access charge.