After Sales

Parts & Service

Parts

Our promise is to deliver the best customer service in the industry fast and effectively. Our Parts Department are in direct contact with our suppliers both in the UK and Europe on a daily basis.

Our strong relationship within in the Mercedes Dealer Network can assure you the best possible service for original mechanical parts fast. Using couriers and express services we can have stock parts delivered within 24 to 48 hours depending on the destination.

EVM’s commitment to quality ensure’s reliability is our number one priority from start to end of the build process. This commitment extends into our after sales network with only the most reliable and committed of suppliers being chosen to supply us.

EVM manufacture bespoke Mercedes-Benz Sprinter minibus and minicoach from 8 to 22 seats in low and high floor variants and accessible options. Our aftersales team are there to support you with any of our models.

EVM recommended parts suppliers

After-sales Department

Contact

Mr Ian Edgerton

Company

EVM UK

Phone

0845 5205160


EVM Minicoach Components

Contact

Mr. Owen Elliott

Email

owen.elliott@evm.ie

Company

EVM Ireland

Phone

+353 (0)5793 32699

Glazing

Contact

Sales Department

Company

PSV Glass

Phone

01494 533131

Service

We have a dedicated After Sales facility to take care of your every motoring need during the ownership of your vehicle. Our manufacturer trained professionals aim to deliver a consistent, high standard of customer care.

We always look for the most cost effective solution and understand the importance of communication. We commit to keep you informed throughout the process and will do everything possible to ensure you remain a satisfied customer. Our strong relationship with the Mercedes-Benz Network ensures that you have peace of mind knowing that there is professional support when required.

Service4U

Service24h

Mercedes-Benz Roadside Assistance 24 hours a day. Service 24h will assist with any issues you may have with your Mercedes-Benz Sprinter offering assistance throughout Ireland, the UK and Europe.

Ireland and the UK

00800 3777 7777

Europe

+ 44 (0)207 660 991


UK Specific:

All EVM Sprinter Minicoaches come complete with a 3 Year UK Mercedes-Benz Unlimited mileage, bumper to bumper chassis warranty. We now offer the facility to extend this warranty to 5 years with Mercedes-Benz Powerguard warranty.

For any after-sales issues, please contact us directly on 0845 5205160

Stock Alerts

Looking for a specific vehicle type?

By signing up to our tailored Stock Alerts, you will be notifiedvia email as soon as a vehicle matching your requirements comes into our warehouse.

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